How to Speed up Your Delivery of an Alternate Format?
CILS can make a title available in an alternate format often in as little as 3 days or it may take as long as three months. Some requests for alternate formats take longer to fulfill than others.
You can help reduce the wait!
The key to speedy service is student participation and responsiveness to impediments along the way.
This outline is meant to demonstrate the time lines in the request and production process and what the requestor can do to make the process more efficient. Please be aware that the timelines provided are estimates only and are not guaranteed.
Step 1: Request made for alternate format
Step 2: If the text is available but not in the format and/or edition chosen
Step 3: If a text needs to be produced by CILS
Step 4: Factors that might affect the timeliness of the service
Download How to Speed up Your Delivery of an Alternate Format? document to pass on to persons involved in any aspect of the alternate format process.